Frequently Asked Questions
Having the resources, relationships, and expertise of one single individual versus those of an entire firm operating competitively across multiple locations is the difference between hiring an airport manager and hiring an airport management company like AvPORTS. Not only will AvPORTS help fill any vacant positions and train and develop existing managers, we will make available a wide variety of corporate and airport level personnel and best practices that are consistent with and supportive of the Strategic Business Plan developed through extensive consultation with the client. Examples include expertise and best practices forged at multiple locations over 90 years of company experience in airport operations, airport marketing and air service development, airport accounting and engineering, airport business development, and many others. Individual airport managers at many airports often find themselves bogged down by the day-to-day demands and operations at their own particular airport, just trying to keep the lights on and make sure the day passes without incident. Having a partnership with a management company provides access to market-honed resources and human capital needed to take the airport to the next level of safety, security, efficiency, growth and self-sufficiency.
Yes. While AvPORTS’ services can be all-encompassing in nature, clients are able to select from them in an a-la-carte manner as well. Each airport is unique and we understand that there is not a one-size-fits-all approach that can be taken when working with different airport clients. To ensure that we focus on the needs of our customers we view our services like tools in a tool box. We first work collaboratively with each client to clarify their core strategic objectives for their airport. Together, we then determine which AvPORTS service - or combination of services - best meets the need and objectives as identified. Finally, we then build a proposal around the delivery of only those services that the client requires.
Yes, there are many circumstances where AvPORTS can guarantee levels of performance. In other cases, the services that AvPORTS provides can only be accomplished if others over whom we have no control, including a client, fulfil their obligations. Consistent with our commitment to transparency and accountability, AvPORTS shall, during contracting process with a client, propose and commit to a measurable action plan with specific performance guarantees and performance incentives consistent with the key objectives of the client.
Because hiring AvPORTS saves your airport money, improves your operations and adds significant value to your airport.
We are a professional airport management company operating at multiple locations across the US. AvPORTS is able to leverage best practices around labor cross-utilization, economies of scale, procurement strategy, and private sector finance, among others, to engineer airport operating costs that are overall lower than the in-house alternative. Simultaneously AvPORTS will also be able to provide a superior quality customer experience and a higher level of stakeholder satisfaction. Our impacts of savings in operating costs, in addition to faster, greater, better outcomes realized by using AvPORTS are usually substantially greater than the management fee paid to AvPORTS. This results in an overall savings to the airport client.
Yes. AvPORTS has completed numerous development projects at the many airports we have managed over the years, projects that include the construction and management of FBOs, to the construction and management of new passenger terminals, parking garages, cell phone lots and ramp space. Our common ownership connection to our affiliate AFCO (Aviation Facilities Company Inc.), provides us with an ever deeper resume and capability with regard to development opportunities.